Shipping policy

 

Please Note: Shipping volumes may vary from time to time, so delivery times may occasionally be longer than usual.

All Originvital orders are processed and shipped through trusted courier partners.

Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays, after you receive your order confirmation.

Every order is carefully packed in protective packaging to help ensure that it arrives safely.

Delivery Time

Once your order has been processed and shipped, it typically arrives within 7–15 business days, excluding weekends and holidays, depending on your location.

You will receive a tracking number by email once your order has shipped.

If your delivery is taking longer than expected, please contact us and we will be happy to look into the status of your shipment.

Delays

Occasionally, factors outside our control may cause delivery delays. These may include courier delays, customs processing, weather conditions, high shipping volumes, transportation disruptions, or other circumstances beyond our reasonable control.

If your order has not arrived within 15 business days after the shipping confirmation, please contact us at support@originvital.com and we will assist you in tracking your order and determining the appropriate next steps.

Contact

Originvital Support

Monday – Friday: 9:00 AM – 5:00 PM

Email: support@originvital.com